EXAMBUG SERVICE POLICY

At EXAMBUG, we are committed to providing high-quality, subscription-based online learning services designed to help medical students excel in their exams. By using our platform, you agree to the following service terms:

1. Service Scope

• EXAMBUG provides access to subscription-based preparation courses, practice MCQs, and mock tests.
• Content is original and copyright protected. No material is copied or redistributed.

2. Access and Usage

• Subscriptions are for personal, non-commercial use only.
• Sharing login credentials or redistributing course material is strictly prohibited.
• Access is limited to the subscription period chosen at the time of purchase.

3. Service Availability

• We aim for 99% uptime of our website and services.
• Scheduled maintenance or unforeseen technical issues may cause temporary interruptions, which will be minimized as much as possible.

4. Refund Policy

• Refunds are available under our Refund Policy (within 3 days of purchase, and if less than 10% of content has been accessed).
• Beyond this, subscriptions are non-refundable.

5. Content Updates

• Course material may be updated periodically to reflect the latest exam guidelines, medical knowledge, and syllabus changes.
• Subscribers will automatically have access to updated content during their active subscription.

6. Support

• Customer support is available via email at support@exambug.com.
• Queries will be addressed within 24–48 business hours.

7. Limitations of Liability

• EXAMBUG is an educational platform and does not guarantee exam results.
• Users are responsible for their own study outcomes.

8. Amendments to Policy

• EXAMBUG reserves the right to update or modify this Service Policy at any time.
• Changes will be communicated via our website or email.